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Impératif is a unique outsourced call centre and customer relationship management (CRM) service, specialising in all areas of automotive customer management.
We provide our clients with the highest level of customer service and sales lead management, which enhances existing business practices within car dealerships and manufacturers.
We pride ourselves on being so much more than an outsourced sub contracted call centre, we view ourselves as a highly trusted partner who will proactively design and implement dealer solutions to attract, satisfy and retain customers whilst all the time working to increase car sales.
At Impératif we are specialists in providing innovative services with the aim to increasing sales leads, service bookings and customer satisfaction to your dealership.
Just some of the cutting edge solutions Imperatif offer include:
- TeleMarketing
- Lost Sales Lead Management
- Online and Telephone - Customer Satisfaction TeleSurveying
- Automotive Digital Marketing
- Social Media Management
- Printed Media Production and Fulfillment
- Class Leading Loyalty Programs
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